EXTERNAL CONFIDENTIAL ADVISOR
Appointing an external confidential advisor gives employees a safe, independent place to discuss concerns and experiences. Ethicall supports organisations with strengthening social safety through advice, early support, and prevention. Accessible for employees, professional in its collaboration with HR and management.
Why choose an external confidential advisor
Sometimes an internal confidential advisor does not fit the organisation or the phase a team is in. In those cases, a neutral third party outside the organisation can help make it easier for employees to share signals, questions, or experiences.
An external confidential advisor also brings independence. That matters in sensitive situations, reports of undesirable behaviour or wider concerns about culture and collaboration.
What Ethicall offers
Ethicall offers initial support, guidance and a listening ear for employees. In addition, Ethicall supports HR, managers and boards with advice, information and organisation-level insights.
Conversations are confidential and handled with care. The support is always focused on the person making the report or raising the concern; it is about listening and understanding, rather than judgement or fact-finding.
More than handling reports
An effective external confidential advisor also contributes actively to prevention. This is why Ethicall also supports organisations with awareness, training, and strengthening social safety in practice.
Ethicall can also support with:
- Advice on codes of conduct and complaints procedures
- Anonymous reporting
- Information sessions for employees and managers
- Support for HR and the works council
- Training or coaching for internal confidential advisors
Accessible and visible
A confidential advisor works best when employees know who that person is and how to get in touch. That is why Ethicall chooses an approachable and visible way of working: people-focused, professional and close to the organisation.